1. Acceptance of User Agreement

Welcome to Salus. This User Agreement (also referred to as “Terms of Use” or simply “Terms”) is a binding legal agreement between you (the “User” – an individual using the Salus platform as an employee or authorized person of a client company) and Staffy Health Inc. (“Staffy”, “we”, “us” or “our”), the provider of the Salus platform. Salus is a software-as-a-service platform used for onboarding, credential verification, and compliance documentation management for employees and contractors of organizations.

By accessing or using the Salus platform, you acknowledge that you have read, understood, and agree to be bound by this User Agreement, as well as our Privacy Policy (which is incorporated here by reference). If you do not agree to these Terms, you must not use the Salus platform. Continued use of Salus indicates your ongoing acceptance of the Terms, including any updates as described below.

Implicit Agreement: Your use of Salus is voluntary and is typically initiated at the request of your employer or engaging company (“Client Company”). Even if you may not have explicitly clicked “I Agree” (for instance, if your account was created for you), by continuing to use the platform you are indicating your acceptance of and agreement to these Terms. If at any point you no longer agree with these Terms, please stop using Salus and notify your employer and/or us to deactivate your account.

Relationship to Client Company Agreement: Please note that your employer or the company that invited you to use Salus likely has a separate agreement with Staffy governing the organization’s use of the platform (often called a Master Subscription Agreement). That agreement covers the commercial relationship and obligations between Staffy and the Client Company. This User Agreement, on the other hand, covers your personal use of the platform. While we mention your employer at times for context, this agreement is directly between you and Staffy. It does not change any rights or obligations your employer has under the separate agreement, nor does your employer assume liabilities on your behalf under this User Agreement. You, as an individual user, are expected to abide by these Terms when using Salus.

No Fees for Users: Salus is provided to you as an authorized user under your employer’s subscription – you are not required to pay any fees to use the platform. Any subscription or service fees are handled between Staffy and the Client Company. Your only obligation as a user is to follow these Terms and use the platform appropriately; there is no financial transaction or billing between you and Staffy.

2. Eligibility and Account Registration

Who Can Use Salus: Salus is intended for use by employees, contractors, or other personnel who have been authorized by a Staffy client company. In general, you should only have access to Salus if: – You are at least the age of majority in your province/territory or country (typically 18 or 19 years old). The platform is for adult professional use. If you are a minor employed under special circumstances, you must have any necessary permission from a legal guardian and your employer; however, standard practice is that users are adults. – You have been invited, registered, or otherwise authorized by a client company of Staffy to use the platform (usually because you are joining that organization or need to maintain compliance as part of your role). – You are using the platform for work-related purposes in line with your employer’s directives. Personal or recreational use of Salus is not permitted.

By using Salus, you represent and warrant that you meet these eligibility criteria. You also agree that the information you provide about yourself is truthful and accurate, and that you will keep it up to date.

Account Creation: In most cases, your Salus account will be created in one of two ways: – Employer-Provided: Your employer (or an administrator at your company) creates an account for you and provides you with login credentials or an invitation link. You will then follow the instructions (for example, setting a password, verifying your email, etc.) to activate your account. – Self-Registration (with Invite): You might receive an invite link (to your email or phone) prompting you to register on Salus. You will be guided through entering your personal details and setting up credentials.

In either scenario, you may be required to provide certain information during registration or initial login (such as verifying your email address, choosing a secure password, or accepting this User Agreement and Privacy Policy). You agree to provide accurate information and not to misrepresent your identity or authorization. Creating an account under false pretenses or for someone else (other than as directed by the employer, e.g., HR creating a placeholder) is strictly prohibited.

Account Credentials: You are responsible for maintaining the confidentiality of your login credentials (username, password, and any multi-factor authentication device or code). You must not share your password or account access with anyone else, even coworkers. If you suspect that your password or account has been compromised (for example, if you notice unauthorized activity or if you lose access to the email or device associated with your account), you must immediately notify your employer or Staffy support so we can help secure your account. Use a strong, unique password for Salus to reduce the risk of unauthorized access.

Authorized Use Only: You agree that you will only access Salus using your own account credentials. You will not use another user’s account or attempt to assume another person’s identity. Conversely, you should not allow anyone else to use your account. The platform’s security and compliance features rely on each user being uniquely identified. Impersonation or shared accounts undermine these controls and are forbidden.

Profile Information: As part of using Salus, you may provide personal information and upload documents. You agree that all such information and documents you provide are accurate, authentic, and belong to you. Do not upload someone else’s documents or information as if it were your own. Providing false information or fraudulent documents is a serious violation of these Terms and could have legal consequences (and could jeopardize your employment status as well).

Account Duration: Your access to Salus is not indefinite or guaranteed. It is tied to your status with the client company. If you cease to be employed or engaged by that company, or if the company’s agreement with Staffy ends, your account may be deactivated or terminated (see Termination below for details). You understand that you do not have an independent right to use Salus outside of your authorization from the client company.

3. Permitted Use of the Platform

Salus is provided for the specific purpose of facilitating professional onboarding and compliance management. When using Salus, you agree to the following conditions of permitted use:

• Work-Related Use: You will use Salus only for legitimate business purposes related to your role as an employee/contractor of the client company. This includes completing onboarding tasks, submitting and updating your credentials, responding to compliance requirements, and other employment-related activities facilitated by the platform. You should not use Salus for personal projects, non-work-related file storage, or any unrelated communications.
• Internal Business Purposes: The platform and all information within it are to be used internally within your organization or as directed by your organization. For example, you may use Salus to view and download your own certificate for personal record-keeping, but you should not share or publish information from Salus externally unless explicitly authorized (e.g., if your employer asks you to provide a copy of a certification to a regulator via the platform’s share feature).
• Compliance with Laws and Policies: You will use Salus in compliance with all applicable laws and regulations. This includes privacy laws, employment laws, and any industry-specific regulations relevant to the credentials being managed. If, for instance, you work in healthcare, you agree not to misuse any personal health information on the platform in violation of laws. You also agree to comply with any applicable policies set by your employer regarding use of the platform (for example, your employer’s IT or data protection policies if they have any).
• No Commercial Resale or Exploitation: Your right to use Salus is personal to you (as an authorized user of your employer) and cannot be transferred or sold. You will not attempt to sell, lease, license, or otherwise exploit the Salus service for your own commercial gain. For clarity, you can’t, for example, charge others to use your account, nor can you incorporate Salus into a product or service you offer to others.
• Feedback: If you provide any feedback, suggestions, or ideas about Salus to us (for example, through a support channel or user survey), you agree that Staffy may use, implement, and/or incorporate such feedback without any obligation to you. Providing feedback is optional, but if you do, you are granting us a royalty-free, perpetual license to use it to improve our products and services.

Using the platform in line with these permitted uses helps ensure that Salus remains a safe and effective tool for everyone. If you are ever unsure whether a certain use of the platform is allowed, please err on the side of caution and seek guidance (from your supervisor, HR, or contact Staffy support for clarification).

4. Prohibited Conduct

To maintain a secure and respectful environment, certain behaviors are strictly prohibited on the Salus platform. Any violation of these rules may result in immediate termination of your access to Salus and potential further action by your employer or authorities. By using Salus, you agree NOT to:

• Violate Laws or Rights: Do not use Salus for any unlawful purpose or to promote illegal activities. You must not upload, transmit, or share content that is defamatory, fraudulent, obscene, harassing, or that violates any law or regulation. This includes laws relating to privacy, intellectual property, and export control. You also must not infringe upon the rights of others – for example, do not upload documents that belong to someone else without permission, and do not violate privacy rights by sharing someone’s personal information improperly.
• Harass or Abuse Others: We have zero tolerance for abuse, bullying, or harassment. You must not use Salus to threaten, intimidate, harass, or discriminate against any individual or group. This includes any form of hate speech, offensive language, or content that targets someone based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic. It also includes sexual harassment or any form of inappropriate conduct towards others on the platform. (Keep in mind that while Salus primarily involves interacting with your own data, some versions of the platform might include communication features or sharing with administrators – in all cases, maintain professionalism and respect.)
• Impersonation and False Information: Do not impersonate any person or entity, or falsely represent your affiliation with another person or entity. You should only use your own identity on Salus. Creating a fake identity or misrepresenting who you are (e.g., using someone else’s name or credentials) is strictly forbidden. Additionally, do not submit false or doctored documents, certificates, or information. All data you provide must be genuine and accurate to the best of your knowledge. Misleading the system or your employer through Salus (for instance, trying to use an invalid certificate to pass a requirement) is a serious breach of trust and these Terms.
• Unauthorized Access and Security Breaches: Do not attempt to compromise the security or integrity of the Salus platform. This means you must not attempt to hack into the platform, bypass access controls, or use the system in a way that was not intended. Specifically:
• Do not attempt to access accounts or data that you are not authorized to access. For example, don’t try to log in as someone else or retrieve data that’s not meant for you.
• Do not probe, scan, or test the vulnerability of the platform (such as running penetration tests or scripts) without explicit permission.
• Do not introduce any malware, viruses, Trojan horses, spyware, or any other harmful code into Salus. This includes not only intentional attacks but also negligent behavior like uploading files with known viruses.
• Do not use any automated systems (bots, scripts, scrapers) to extract data or otherwise interact with Salus without authorization. Normal use through the provided interface is fine; using developer APIs is fine if provided; but running an unapproved script to scrape content or create multiple accounts is not.
• Disruption of Service: Do not engage in any activity that interferes with or disrupts the normal operation of Salus or the experience of other users. This could include overwhelming the system with unreasonable loads (e.g., rapidly uploading enormous amounts of data outside normal use patterns), conducting denial-of-service attacks, or exploiting any weaknesses to crash or slow down the service. Even if you discover a bug, you should report it responsibly rather than exploiting it.
• Misuse of Content: You must not use the content from Salus outside of its intended context. For example, you shouldn’t take confidential information (like internal compliance data) out of the platform and publish it elsewhere. Also, do not remove or obscure any proprietary notices on the platform or in any output reports. If Salus displays copyright, trademark, or confidentiality labels, leave those intact.
• Reverse Engineering: You are not permitted to reverse engineer, decompile, or disassemble any part of the Salus software, nor attempt to derive the source code or underlying ideas or algorithms of the platform. The only exception is if such activity is expressly allowed by law (e.g. certain jurisdictions allow limited reverse engineering for interoperability) – in such a case, you must first request the needed information from us and proceed only to the extent legally permitted.
• Competing Use: You must not use Salus to build or enhance a competing product or service, nor use it for benchmarking or competitive analysis of our platform. The platform is provided for your compliance needs, not as a tool to gather intel for competitors. Similarly, you should not misuse any aspect of Salus to try to replicate its functionality elsewhere.
• Excessive Personal Use: While you’re free to download or print copies of your own credentials for personal use, do not treat Salus as your personal file storage for unrelated documents or as a general cloud drive. Only upload content relevant to your professional credentials and compliance. Using Salus to store personal photos, unrelated files, or content not asked for by your employer is not allowed.
• Third-Party Integrations Misuse: If Salus allows you to connect to third-party services (such as via an API or OAuth), do not misuse those connections. For example, if Salus lets you import data from another service, don’t use that feature to pull data you aren’t supposed to or to spam the third-party service. Also, respect any additional terms of the third-party service (as mentioned, if you connect to them, their rules apply to that interaction).
• Content Standards: Any content you upload or submit must be appropriate and relevant to the platform’s purpose. Do not upload content that is pornographic, extremely graphic, or otherwise inappropriate for a workplace setting. Obviously avoid any content that contains illegal material. If you’re uploading an image (say for a profile picture or an ID), it should be professional and non-offensive.

Zero Tolerance: To reiterate, we have zero tolerance for behaviors like harassment, hate speech, and impersonation. If you engage in such conduct, Staffy reserves the right to immediately suspend or terminate your account without prior notice, and your employer will likely be informed of the misconduct. Serious violations may also be reported to law enforcement if they involve criminal acts.

We ask all users to report any observed misconduct or violations of these rules. If you see something suspicious or inappropriate on Salus (for example, someone else’s account appears compromised, or you receive a message that is clearly against these rules), please notify your employer’s administrator or Staffy support.

By following these guidelines, you help keep Salus a secure and trustworthy environment for everyone involved.

5. Third-Party Services and Integrations

The Salus platform often interacts with third-party services to provide you with its core functionality. By using Salus, you acknowledge and agree to the following in regards to third-party services:

• Essential Integrations: Salus may integrate with or utilize third-party software, applications, or databases as an essential part of its operation. For example, Salus might connect to:
• A professional licensing database to verify a license you hold.
• A background check provider to initiate and retrieve a background screening.
• An email/SMS service to send verification codes or notifications to you.
• Your employer’s HR or identity management system for single sign-on or user data synchronization. These integrations are built into Salus to streamline your onboarding and credential verification experience. By using Salus, you grant Staffy the permission to transmit your relevant personal information to these third-party systems and retrieve information from them as necessary to provide the service. We will only share the data that is needed for the specific task (for example, sending your name and license number to verify a license status, or your phone number to send a text message code).
• User-Initiated Connections: In some cases, Salus might present you with the option to connect to a third-party service yourself. For instance, there could be a button to “Import My Certifications from [External Service]” or you might be asked to log in to a government site via Salus to fetch a record. If you choose to utilize such a feature, you may be asked to authenticate with that third party or to provide additional consent specific to that service. By proceeding with any such connection, you consent to allowing Salus to access and process your information from that third party. You also acknowledge that any information obtained will be used for the intended verification/onboarding purpose.
• Compliance with Third-Party Terms: Some third-party services that Salus interacts with may require that you (or your employer) abide by their terms of use or acceptable use policies. For example, using a government license lookup might require adherence to terms that data retrieved is not misused. While you may not directly interface with those terms, we want you to be aware that by using the features, you and us are collectively expected to honor those third-party requirements. We will not require you to agree to any third-party terms that diminish your rights under this User Agreement; in the rare case a third-party’s terms pose a conflict, Staffy will work to resolve it or inform you accordingly.
• Data Handling and Privacy: All third-party integrations are governed by our Privacy Policy and the privacy policies of those third parties. We take steps to ensure that any third-party service we use is reputable and has appropriate privacy and security practices. However, you understand that we do not own or control those third-party services, and thus we cannot guarantee their performance or compliance beyond what is stated in our agreements with them. If a third-party service fails or misuses data, we will do our best to address the issue, but ultimate responsibility for third-party services lies with their operators.
• No Warranty on Third-Party Services: Staffy is not responsible for any unavailability, errors, or other issues caused by third-party services. For instance, if a licensing board’s database is down and that delays a verification, or if an SMS provider has an outage causing a login code delay, those are outside our direct control. While we will make reasonable efforts to ensure integrations are smooth and will provide support in case of issues, you acknowledge that third-party services might have downtimes or changes. We may also update, replace, or remove certain integrations over time (for example, switching to a different provider for a certain function). We will endeavor to do so without disrupting your experience.
• Limit of Liability for Third-Party Acts: To the maximum extent permitted by law, Staffy disclaims liability for any harms or losses arising from the actions or omissions of third-party service providers integrated with Salus. This includes data breaches on their systems, inaccuracies in the data they provide (e.g., if a background check service reports something incorrectly), or any contractual breaches on their part. We certainly take these matters seriously and will assist in resolving any such issues, but we need to make clear that we cannot assume liability for external parties we do not fully control.
• User Responsibility: If you directly interact with a third-party service through Salus (for example, you log into a third-party training site via an embedded window in Salus), you are responsible for ensuring any information you provide to that service is correct and that you follow any prompts or instructions accurately. Essentially, use the same care as you would if you were directly using that third-party site. If you encounter a problem with an integrated service (like an error message or you notice data seems wrong), let us or your administrator know so we can help troubleshoot.

In summary, third-party integrations are a foundational aspect of Salus that enable automation and verification. Your use of Salus signifies your consent to these integrations and your agreement that we can share data with and retrieve data from such services to serve the platform’s purposes. We’ll always handle your data responsibly and only engage with trusted third parties, but we want you to be fully informed and comfortable with how these integrations work.

6. Privacy and Data Protection

Your privacy is very important to us. As a user of Salus, any personal information you provide or that is collected about you is governed by our Privacy Policy (available above or via the Salus website). We strongly encourage you to read the Privacy Policy to understand what data we collect, how we use it, how we share it, and how we protect it.

Key points regarding privacy in the context of this User Agreement:

• Consent to Data Processing: By using Salus, you consent to Staffy’s collection, use, and sharing of your personal information as described in the Privacy Policy. This includes processing your data for onboarding, credential verification, compliance tracking, communications, and all other purposes outlined. If you do not consent to those practices, you must discontinue use of the platform.
• Sharing with Your Employer: You acknowledge that information you input into Salus will be accessible to your employer (the client company that authorized your access). This is inherent to the service – the platform is a tool for your employer to manage and view employee compliance. For example, if you upload a certification document, your employer’s administrators will see that document and its details. If you have any concern about sharing certain information with your employer, you should discuss that with them before uploading it to Salus.
• Third-Party Integrations: As detailed in Section 5, your data may be shared with third-party verification services, and their privacy practices will also apply. However, we treat your data with care through those integrations and only use trustworthy providers.
• Data Security: We implement strong security measures (discussed in the Privacy Policy) to protect your personal information. However, you also play a role in safeguarding your data. Protect your login credentials and use Salus in a secure environment. We cannot be responsible for breaches or access that result from your own negligence (for instance, if you leave your computer unlocked or share your password).
• Communication: We may send you service-related communications (such as notifications about expiring credentials, security alerts, or system updates). These are considered part of the service. By using Salus, you agree to receive such communications, typically via email, SMS, or in-app notifications. If you change contact details (e.g., new phone number or email), update them in Salus to ensure you continue to receive important messages.
• Rights: As detailed in the Privacy Policy, you have rights regarding your personal data (access, correction, etc.). While those are primarily outlined in the Privacy Policy, note that under this User Agreement you can always reach out to Staffy or your employer to exercise those rights. Using Salus does not waive any privacy rights you have under law.
• No Privacy in Unlawful Use: While we protect your data, if we find out that you are using Salus in a way that violates this User Agreement or the law (for example, uploading illegal content or impersonating someone), we reserve the right to investigate and take appropriate action, which may include reviewing content associated with your account. We will respect applicable laws in doing so, but you should not expect privacy for activities that abuse the platform.

In essence, by agreeing to these Terms, you’re also acknowledging our Privacy Policy and agreeing that Staffy can handle your data as needed to provide the service. If you have any questions or concerns about your privacy while using Salus, please consult the Privacy Policy or contact us for further clarification.

7. Intellectual Property and Content Ownership

Platform Ownership: The Salus platform (including the website, mobile app, software, and all of its contents and design) is the intellectual property of Staffy Health Inc. and its licensors. This includes all software code, databases, algorithms, interface design, graphics, logos, trademarks (such as “Salus” and “Staffy”), and content provided by Staffy (e.g., any text or help materials we include in the platform). All these elements are protected by intellectual property laws. Except for the limited use rights expressly granted to you, Staffy retains all rights, title, and interest in and to the Salus platform and its components.

Limited License to Use: Staffy grants you, the authorized user, a limited, non-exclusive, non-transferable, revocable license to access and use Salus in accordance with this User Agreement and your employer’s subscription. This license is solely for the purpose of using the platform for its intended functions (onboarding and compliance management) and no other purpose. You may not sublicense or transfer this license to anyone else. Once your access ends (due to termination or any other reason), this license is automatically revoked.

Restrictions on Use of Platform IP: You agree not to copy, modify, distribute, or create derivative works based on any part of the Salus platform. Some specifics: – Do not reproduce or redistribute the software or any of the code. (Using the software via the web or app interface as intended is fine, but you can’t, for example, copy the interface design and use it elsewhere.) – Do not remove or alter any copyright, trademark, or proprietary notices that appear on the platform or in any outputs (like PDF reports) you download. – Do not use Staffy’s name, the Salus name, or logos in any way outside the context of using the platform, without our prior written permission. This means you can’t, for example, create your own service called “Salus” or imply endorsement by us in any external materials. – If we provide any documentation or training materials, those are for your personal use in relation to the service and should not be published or shared widely without permission.

Your Content (User-Provided Content): As part of using Salus, you will upload or submit content such as personal details, documents (e.g., certifications, IDs, resumes), photos (perhaps a profile picture or scan of a license), and other data. We refer to this as “User Content.” You retain ownership of all your User Content. Staffy does not claim ownership over the personal documents or information you provide. For example, if you upload a certification that you earned, it remains yours (and typically also something that your employer needs a copy of).

However, by uploading or submitting User Content to Salus, you grant Staffy a limited license to use that content for the purposes of providing and operating the service. This license allows us to host the content on our secure servers, display it to you and authorized parties (like your employer’s admins or relevant third-party verifiers) through the platform, process it (for example, parse data or run verification algorithms), and create backups, etc. In legal terms: you grant Staffy a worldwide, royalty-free, sublicensable (to our service providers solely for service delivery), license to use, reproduce, adapt, and display your User Content only in connection with providing the Salus services to you and your employer. We will not use your content for other purposes without your consent.

Representations about Your Content: You represent and warrant that: – You have the right to upload and share the User Content that you submit. (I.e., you either own the content, or you have obtained the necessary permissions from the owner to use it on Salus for these purposes.) – Your providing of the content and our use of it as described will not violate any laws or infringe any third-party rights. For instance, if you upload a training manual excerpt as proof of training, you confirm that doing so doesn’t violate copyright or that it’s allowed for documentation purposes. – All information you submit is truthful and accurate to the best of your knowledge, and is not misleading or fraudulent.

Employer Access to Content: As mentioned, your employer will generally have access to the User Content you provide on Salus. In many cases, they might also designate content for you to see (like instructions or company policies). They might also remove or archive content (for instance, if a document is no longer needed or was uploaded in error). This is part of the normal operation of the platform.

Content Review: Staffy does not routinely monitor or pre-screen User Content (we’re not reading your documents unless needed for support). However, we reserve the right to remove or restrict access to any User Content that we believe violates this User Agreement (e.g., if it’s malicious or inappropriate content) or that is deemed harmful or legally problematic. This would typically be done in coordination with your employer.

Feedback and Suggestions: If you provide us with any suggestions or feedback about the platform, as mentioned earlier, we may freely use that feedback without any obligation to you. Feedback is not considered confidential or proprietary to you, so please only share ideas if you’re comfortable with us potentially implementing them.

Third-Party IP in the Platform: There may be third-party software components or libraries incorporated in Salus (open-source or licensed components). These are covered by their own licenses. We ensure we have the rights to use them and to provide them as part of our service. You typically won’t interact with these directly, but just know that some parts of the platform might be subject to additional open-source licenses (which are available upon request, if you’re interested). Nothing in this agreement limits our rights under those licenses.

By understanding the boundaries around intellectual property and content, we can ensure that everyone’s rights are respected – yours, your employer’s, and Staffy’s. If you’re ever unsure about using some content on Salus, feel free to ask.

8. Disclaimers of Warranties

Salus is a powerful tool, but it comes with certain disclaimers to set expectations:

“As-Is” Basis: Salus is provided to you on an “as is” and “as available” basis. Staffy makes no express warranties or guarantees about the platform’s suitability, reliability, availability, or ability to meet your needs. We strive for excellence, but we cannot promise that the service will be perfect.

To the fullest extent permitted by applicable law, Staffy disclaims all warranties and conditions of any kind (express, implied, or statutory) with respect to the Salus platform. This includes, but is not limited to: – Implied Warranties: Any implied warranties of merchantability (that the service is of a certain quality or fit for common use), fitness for a particular purpose (that it will fulfill a specific objective you have), non-infringement (that it doesn’t violate third-party rights), and any others that might arise by law. – We do not warrant that the platform will be uninterrupted, timely, secure, or error-free. While we maintain high uptime and security standards, technology can have glitches and downtime. – We do not warrant that any results or outputs from using the platform will be accurate or reliable. For example, while the system may verify a credential, we can’t guarantee that every piece of information (perhaps sourced from third parties) is 100% up-to-date or free of errors. Similarly, any automated assessments or notifications are provided as assistance, but final verification or decisions might involve human oversight by your employer. – No information or advice (oral or written) given by Staffy or through the platform shall create any warranty not expressly stated in this User Agreement. So if our support says “it should work,” that’s not a guarantee – it’s guidance. – We do not guarantee that using Salus will result in any particular outcome for you (for instance, using Salus does not guarantee you will pass an audit, get a job, or maintain a certification – those depend on many factors outside our platform).

Not Professional Advice: Any information or guidance provided in the platform (like tooltips about how to complete a form, or templates for certain compliance tasks) is for general assistance. Staffy is not providing legal, medical, or professional advice to you via Salus. For example, if Salus notifies you that a certain vaccination is required for your role, that is based on information provided by your employer – it’s not medical advice from us. Always follow your employer’s instructions and consult professionals (like legal counsel or healthcare providers) for advice specific to your situation.

User’s Own Responsibility: While Salus helps manage compliance, you (and your employer) remain responsible for meeting any legal or regulatory requirements applicable to your role. Staffy does not assume responsibility for ensuring that you or your employer actually meet those requirements. We provide a tool, but how it’s used (and confirming compliance) is up to the humans in the loop.

For instance, Salus might track that you uploaded a license, but Staffy isn’t warranting that the license is valid or that you are qualified – that’s between you, the issuing authority, and your employer. If there’s a mistake (like an expired license that wasn’t flagged due to a data entry error), we’ll try to improve the tool, but we can’t guarantee such scenarios will never occur.

Third-Party Content: We might display or provide content from third parties (like data pulled from a verification source). We don’t control that content and thus provide no warranty over it. If the platform shows something like “License Verified: Yes”, that status is contingent on information from a third party – and while we believe it to be accurate at the time, we can’t guarantee the third party’s data.

In summary, use Salus with the understanding that it is a support tool, not an infallible system. There may be occasional downtime, there may be bugs, and there may be information that requires verification. We continuously improve, but we provide Salus without warranties so we can focus on enhancement without undue legal exposure for every unforeseen issue.

Some jurisdictions do not allow the exclusion of certain warranties, so if applicable law provides you certain rights, nothing here is meant to override those – rather, this is meant to clarify that, outside any mandatory legal warranties, we provide no additional ones.

9. Limitation of Liability

Limited Liability: To the maximum extent permitted by law, in no event will Staffy Health Inc. (including our directors, officers, employees, and affiliates) be liable to you for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of (or inability to use) the Salus platform. This includes, without limitation, any damages for lost opportunities, lost income, lost data, loss of goodwill, business interruption, or any other commercial or personal damages or losses, even if we were advised of the possibility of such damages.

In plain terms: – If something goes wrong with the platform that causes you some form of loss that is not a direct result (like you miss a job opportunity, or you have downtime that inconveniences you), Staffy is not liable for those ripple effects. – If data is lost or corrupted, we’ll do our best to restore it from backups, but we won’t be liable for the consequences of that data loss. – If you experience any harm or costs due to an issue with Salus (like a compliance deadline was missed because Salus was down), you agree that our liability is limited as stated here.

Cap on Direct Damages: To the extent that we are found liable for any claim arising from or related to this User Agreement or the Salus platform, our aggregate liability to you (for all claims combined) will not exceed CAD $100 (one hundred Canadian dollars) or the equivalent in your local currency. This cap applies no matter how many events or claims you bring over time. We set this low cap because, as an end-user who pays no fee for the service, the bargain is that you use it at limited risk to us.

Exceptions: We do not exclude or limit our liability for things that cannot be excluded by law. For example, some jurisdictions do not allow a liability cap for intentional misconduct or for death/personal injury caused by negligence. Rest assured, Staffy is not attempting to limit liability for any scenario where such limitation is unlawful. This Limitation of Liability section should be interpreted in a manner consistent with applicable law, and if a certain part is unenforceable in your jurisdiction, it will be adjusted to the minimum extent necessary to comply with the law.

Application to Others: The limitations and exclusions of liability in this section apply not just to Staffy but also to any parties that work with us and could be liable, such as our affiliates, service providers, and personnel, to the extent they might be engaged in providing the platform.

Your Employer: It’s important to note that your employer might also have agreements or legal understandings with you regarding tools like Salus. This User Agreement’s liability limitations cover the relationship between you and Staffy. It does not govern any liability between you and your employer. For instance, if a credential lapse causes an issue at your job, that’s something between you and your employer; Staffy isn’t part of that, and as per these terms, Staffy isn’t liable to you for any employment-related consequences.

By using Salus, you understand and agree that you are using it at your own discretion and risk. We expect that Salus will greatly help in managing your credentials and saving time, but if it doesn’t, the extent of remedy is limited as described above.

10. Indemnification

Your Agreement to Indemnify: You agree to defend, indemnify, and hold harmless Staffy Health Inc., its affiliates, and their respective directors, officers, employees, and agents (collectively, the “Staffy Parties”) from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) that arise out of or relate to: – Your violation of this User Agreement or any policies incorporated by reference (such as the Privacy Policy). – Your use or misuse of the Salus platform. – Your infringement of any intellectual property or other rights of any person or entity in connection with your use of Salus. – Any content or data you upload or submit (for example, if you upload a document that violates someone’s rights or is unlawful and that results in a claim).

In simple terms, if your actions (or inactions) cause harm to Staffy or another party, and a claim is brought against us because of it, you’ll step in to protect us from that claim and cover costs/damages.

Examples: If you upload a document that you had no right to upload and a copyright owner sues Staffy, you would be responsible for indemnifying us for that. If you misuse the platform to harass someone and that leads to a legal dispute involving Staffy, you may need to cover our costs. Or, if through a violation of these Terms you cause a security breach that costs us resources to fix, this indemnity could cover those costs.

Cooperation: If a claim happens, we will notify you of it promptly (if we’re aware of it). You agree to cooperate fully with any reasonable requests in the defense or settlement of the matter. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you (meaning we can take charge if we choose), and in that case, you agree to cooperate with our defense.

Survival: This indemnity obligation will survive any termination of your account or this User Agreement. That means even if you stop using Salus or your account is closed, you could still be responsible for indemnifying us for issues that arose during the time you were using the platform.

Employer Responsibility: While this section addresses your personal obligation as a user, note that the client company (your employer) also holds obligations to Staffy under the Master Subscription Agreement, including indemnification on broader terms (like if something about how they use the service causes claims). However, that does not negate your individual responsibilities here. Both can apply — often with overlap. For straightforward matters involving user misconduct, we might work with your employer to resolve it, but we reserve the right to hold you personally accountable under this section if appropriate.

We do not expect to need to invoke this provision often, and we aim to maintain a platform where issues are rare. This is largely a precaution to ensure all users engage responsibly and understand the seriousness of abiding by these Terms.

11. Suspension and Termination

Termination by You: You have the right to stop using Salus at any time. If you wish to have your account deactivated, you can contact your employer (who can deactivate your access) or contact Staffy support directly to request deactivation. Keep in mind, as noted, your data may still be retained by your employer and by us as needed (see the Privacy Policy’s retention section), but your login can be disabled.

If you no longer agree with these Terms or any updates to them, your only recourse is to discontinue use of the platform. Using the platform after changes to Terms or Privacy Policy constitutes acceptance of the new terms.

Termination or Suspension by Staffy: Staffy reserves the right to suspend or terminate your access to the Salus platform (in whole or in part) at our discretion, with or without notice, if: – You violate any provision of this User Agreement or engage in prohibited conduct outlined above. – We receive notice of or determine that you have provided false or misleading information or have engaged in fraudulent or illegal activity. – Your employer requests deactivation of your account (for example, if you leave the company or no longer require access). – The agreement between Staffy and your employer terminates or expires, resulting in the discontinuation of the service for that employer’s users. – We experience technical or security issues that necessitate suspending accounts (for instance, if we suspect your account was compromised or is involved in a security incident). – We decide to discontinue the Salus service entirely or in your region (though we would generally provide notice in such case through the employer or directly).

Suspension might be a temporary measure (for example, during an investigation of misuse) whereas termination is permanent account closure.

Effect of Termination: When your account is terminated (by you or by us), you will lose access to the Salus platform. You won’t be able to log in or use the services. Any content you have uploaded may be archived or deleted as per our retention policies and the needs of your employer. It’s a good idea to keep copies of your own personal records (certificates, etc.) if you think you might need them outside of Salus, especially if you anticipate leaving your job or losing access.

Even after termination, certain sections of this User Agreement will remain in effect. All provisions that by their nature should survive termination shall survive, including but not limited to: Intellectual Property (Section 7), Disclaimers (Section 8), Limitation of Liability (Section 9), Indemnification (Section 10), Governing Law (Section 12), and any others that logically would survive (such as any licenses you granted us to use your content, which we might retain for archived purposes, etc.).

No Liability for Termination: Staffy will not be liable to you for any compensation, reimbursement, or damages arising from any suspension or termination of your access to Salus, or any loss of related information. This ties back to the idea that the platform is provided as a convenience through your employer. If you lose access, typically it’s either a result of your employment situation or a breach of these terms. While we’ll aim to be fair and reasonable, the final decision to suspend/terminate is ours and does not carry liability.

Notice to Employer: If we terminate your account (except at the request of your employer), we may inform your employer of the reason, especially if it involves misconduct or security issues. This is part of our obligations to our client companies to ensure the integrity of their workforce compliance processes.

Your Access to Data Post-Termination: If you need access to any personal data from Salus after termination (like you realized you need a copy of a certificate you uploaded), you may request it from your employer or from us. We will handle such requests in accordance with privacy laws. But you might not be able to self-serve through the platform once access is gone, so plan accordingly.

We hope to never have to terminate accounts except for routine offboarding when you leave a company or similar events. Our goal is to keep users on the platform, complying with terms, and benefiting from it. This section is here just to outline the rules when an account needs to be closed.

12. Governing Law and Dispute Resolution

Governing Law: This User Agreement and any use of the Salus platform by you shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without giving effect to any conflict of laws principles that would cause the laws of another jurisdiction to apply. We choose Ontario law because Staffy is based in Ontario, Canada, and it provides a consistent legal framework for our service.

If you use Salus from outside of Canada, you do so on your own initiative and are responsible for compliance with any local laws, if and to the extent local laws are applicable. However, the agreement itself is still governed by Canadian law as stated.

Jurisdiction and Venue: Any disputes arising out of or related to this User Agreement or the Salus platform that are not resolved amicably shall be subject to the exclusive jurisdiction of the courts located in the Province of Ontario, Canada. You and Staffy consent to the personal jurisdiction of these courts. In other words, if there’s a lawsuit between you and us, it will likely be filed in Toronto, Ontario (for example), and governed by Ontario law.

If you are in a country that has mandatory consumer protection laws or specific dispute resolution processes that cannot be waived, this governing law clause does not override those protections to the extent they apply. However, since you’re using Salus in a professional capacity (employment-related), consumer law may not be as strong a factor here as it would be for a purely consumer app.

Injunctive Relief: Notwithstanding the above, you agree that Staffy may seek injunctive relief or other urgent legal remedy in any jurisdiction in case of unauthorized access, misuse of intellectual property, or other breaches that require immediate action. This is just to ensure that if there’s, say, a major security breach or IP theft, we’re not limited from quickly going to a relevant court to stop the harm.

Dispute Resolution and Good Faith: Before resorting to formal legal proceedings, we genuinely encourage you to contact us to discuss any issue. Often, issues can be resolved through our support or through communication with your employer. We value our users and aim to address concerns without needing a court whenever possible. If a dispute arises, consider reaching out to our support or legal contact first.

We do not currently mandate arbitration or any alternative dispute resolution in this User Agreement (some services do, but we haven’t included an arbitration clause here). That means you or we can directly use the court system if needed. However, if future versions of terms include arbitration, that would be communicated and would likely allow opt-out or such per legal requirements.

13. General Provisions

Entire Agreement: This User Agreement, together with the Privacy Policy and any other policies or guidelines explicitly referenced herein, constitutes the entire agreement between you and Staffy regarding your use of the Salus platform. It supersedes any prior agreements or understandings (whether oral or written) relating to your use of Salus. For clarity, any statements made by our employees or agents (for example, something a support person said) that are not contained in these written terms are not binding and cannot modify this agreement.

No Waiver: If we fail to enforce any part of this User Agreement, it will not be considered a waiver of our rights. For example, if we don’t immediately act on a violation you commit, that doesn’t mean we’re giving up our right to act on it or any future violation. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Staffy.

Severability: If any provision of this User Agreement is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions of the Agreement will remain in full force and effect. In other words, the Agreement isn’t voided entirely if one part is problematic; we simply remove or reform the problematic part and keep the rest intact.

Assignment: You may not assign or transfer any rights or obligations under this User Agreement to anyone else without our prior written consent. This account is personal to you as the user. Staffy, however, may assign or transfer our rights and obligations (for example, in the event of a corporate restructuring, merger, or sale of the business) without needing your consent, provided that the successor agrees to abide by the terms of this Agreement.

Third-Party Beneficiaries: This User Agreement is solely between you and Staffy. Except as expressly provided in this Agreement, there are no third-party beneficiaries to this Agreement. (Your employer, for instance, is not a party to this User Agreement, though they have their own separate agreement with us.)

Changes to the Terms: We may modify or update this User Agreement from time to time. If we make material changes, we will notify users via the platform or through other appropriate means (we might notify your employer and rely on them to pass on the notice, or send you an email if we have your email address). It’s important that you review any updated Terms. Continued use of Salus after changes to the Terms indicates acceptance of the new terms. If you do not agree to the changes, you must stop using the platform. We will include an effective date on the Terms to indicate when the latest changes were made. (We will not retroactively change terms to apply to past use without your consent; changes will apply going forward from the effective date.)

Notices: Any notices or communications to users may be given via email (to the address associated with your account), via in-platform notification, or through your employer’s administrators. For example, critical notices might show up as a pop-up when you log in, or an email might be sent out for legal updates. If you need to give notices to us (such as for a legal matter), you should do so in writing to our business address or via our official email contact provided (for example, [email protected] or similar, as provided in the contact info).

Contact Information: If you have any questions about this User Agreement, or need to reach Staffy for any reason, you can contact us at: – Support Email: [email protected] (for general queries) – Legal/Terms Contact: [email protected] – Mailing Address: Staffy Health Inc., 485 Queen Street West, Suite 200, Toronto, ON, M5V 2A9, Canada.

Thank you for taking the time to read and understand this User Agreement. We know it’s lengthy, but we want to ensure everything is clear. We’re excited to have you on Salus and are committed to making it a helpful and positive experience for managing your credentials and compliance needs. By following these Terms, you contribute to a safe and efficient platform for all users.

Happy onboarding and stay compliant!

Last Updated: January 8, 2026

References:

• Personal Information Protection and Electronic Documents Act (PIPEDA), Canada – Federal privacy law setting rules for private-sector organizations on the collection, use, and disclosure of personal information.
• SOC 2 (Service Organization Control 2) – An industry standard framework for information security and privacy controls, reflecting best practices in handling and protecting data on SaaS platforms.